![]() If you receive a ZIP.ENC file when downloading your data from Facebook, you should attempt to download your data again. What should I do if my Facebook user data includes a ZIP.ENC file? For example, if your ZIP archive does not include a copy of your Facebook messages, but does include a ZIP.ENC file, the ZIP.ENC file may contain an encrypted copy of your messages. This file contains data that was not processed properly during the data retrieval and download process, and is mistakenly encrypted. Sometimes, the ZIP archive(s) the Download Your Information feature produces mistakenly contains a ZIP.ENC file. Each data file includes a portion of the user's Facebook data. ZIP files that include numerous other data files. When a user downloads their information, Facebook creates one or more. Facebook contains a Download Your Information feature that allows users to download a copy of the information associated with their Facebook account. ![]()
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